Privacy Policy

Hanuman Seafood ("we," "us," or "our") is committed to protecting the privacy of our business partners, clients, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at hanumanseafood.com or engage with our seafood export services.

Information We Collect

We may collect information that you voluntarily provide when interacting with our services, including:

• Business contact information — company name, contact person name, job title, email address, phone number, and business address provided through inquiry forms, emails, or buyer onboarding.
• Trade and order information — product inquiries, purchase orders, shipping details, import license numbers, and payment information related to our export transactions.
• Technical data — IP address, browser type, operating system, referring URLs, and pages visited on our website, collected automatically through server logs and analytics tools.

How We Use Your Information

We use the information we collect for the following business purposes:

• Processing and fulfilling export orders, including shipping coordination and customs documentation.
• Responding to product inquiries, sample requests, and quotation requests.
• Managing buyer onboarding and maintaining ongoing trade relationships.
• Communicating updates about product availability, pricing, and regulatory changes relevant to your orders.
• Improving our website, services, and customer experience.
• Complying with legal, regulatory, and export compliance obligations.

Information Sharing

We do not sell or rent your personal information. We may share your information with:

• Logistics and shipping partners — freight forwarders, shipping lines, and customs brokers as necessary to fulfill your orders.
• Certification and inspection bodies — when required for quality assurance, food safety audits, or regulatory compliance.
• Government and regulatory authorities — to comply with export regulations, customs requirements, health certificates, and applicable laws in Thailand and destination countries.
• Service providers — third-party vendors who assist with website hosting, analytics, and IT services, bound by confidentiality obligations.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted communications, secure server infrastructure, and access controls limiting data to authorized personnel. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. These include essential cookies required for site functionality and analytics cookies that help us understand how visitors use our website. You can control cookie preferences through your browser settings. Disabling certain cookies may limit some website features.

International Data Transfers

As an international seafood exporter operating from Thailand, your information may be transferred to and processed in countries other than your country of residence. We take steps to ensure that such transfers comply with applicable data protection laws and that your information receives an adequate level of protection wherever it is processed.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal retention requirements.
• Object to or restrict the processing of your information.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: